Boeing Global Services
Boeing Global Services is one of the three main business units of Boeing, alongside Boeing Commercial Airplanes and Boeing Defense, Space & Security. This division was created to focus on aftermarket support for airlines, governments, and fleet operators, aiming to provide comprehensive service solutions across the lifecycle of aircraft, systems, and services.
History and Formation
The establishment of Boeing Global Services was announced in July 2017, with the official launch occurring in November of the same year. This strategic move was part of Boeing's broader reorganization to better serve its customers through a more integrated and efficient service model:
Services Offered
Boeing Global Services provides an array of services designed to support aviation and defense customers:
- Maintenance, Repair, and Overhaul (MRO): Offering maintenance services for commercial and military aircraft, including parts and component repairs.
- Supply Chain and Logistics: Managing parts distribution, inventory, and logistics to ensure availability and efficiency.
- Digital Aviation Solutions: Utilizing data analytics to provide predictive maintenance, fleet management, and operational efficiency improvements.
- Training and Professional Services: Offering training programs for pilots, crew, and maintenance personnel, as well as consulting services.
- Engineering, Modifications, and Upgrades: Engineering solutions for aircraft modifications, upgrades, and lifecycle extensions.
Impact and Growth
Since its inception:
- Boeing Global Services has aimed to grow its revenue significantly, targeting a doubling of its revenue by 2025.
- The unit has expanded its global footprint by establishing service centers, parts distribution facilities, and enhancing its digital offerings to meet the growing demand for efficient, data-driven solutions.
- It has played a crucial role in the development of Boeing's aftermarket services, focusing on customer-centric solutions and innovation in service delivery.
Notable Initiatives
- GoldCare: A comprehensive lifecycle management solution that covers everything from maintenance to training and parts supply for both commercial and military customers.
- AnalytX: A suite of digital tools and analytics aimed at improving operational efficiency and reducing costs for customers.
- Jeppesen FliteDeck Pro: An Electronic Flight Bag (EFB) solution that provides pilots with real-time navigational and operational data.
External Links
See Also